Privacy and Cookie Policy

This privacy policy applies between you, the User of this Website and Diamond Golf International Ltd, the owner and provider of this Website. Diamond Golf International Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1, In this privacy policy, the following definitions are used:

Data - collectively all information that you submit to Diamond Golf International Ltd via the Website.  This definition incorporates, where applicable, the definitions provided in the Data Protection Laws

Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK

GDPR - the General Data Protection Regulation (EU) 2016/679

Diamond Golf International Ltd, we or us - Diamond Golf International Ltd, a company incorporated in England and Wales whose registered office is at u4/u5 Rudford Ind. Estate, Ford Road, Arundel, West Sussex,
BN18 0BF

User or you - any third party that accesses the Website and is not either (i) employed by Diamond Golf International Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Diamond Golf International Ltd and accessing the Website in connection with the provision of such services; and

Website - the website that you are currently using, http://www.diamondgolf.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2, In this privacy policy, unless the context requires a different interpretation:

A, the singular includes the plural and vice versa

B, references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

C, a reference to a person includes firms, companies, government entities, trusts and partnerships

D, including" is understood to mean "including without limitation"

E, reference to any statutory provision includes any modification or amendment of it

F, the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3, This privacy policy applies only to the actions of Diamond Golf International Ltd and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4, For purposes of the applicable Data Protection Laws, Diamond Golf International Ltd is the "data controller". This means that Diamond Golf International Ltd determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

5, We collect Data in the following ways:

-          data is given to us by you; and

-          data is collected automatically.

Data that is given to us by you

6, Diamond Golf International Ltd will collect your Data in a number of ways, for example:

A, when you contact us through the Website, by telephone, post, e-mail or through any other means;

in each case, in accordance with this privacy policy.

Data that is collected automatically

7, To the extent that you access the Website, we will collect your Data automatically, for example:

A, we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Keeping Data secure

8, We will use technical and organisational measures to safeguard your Data, for example:

-          access to your account is controlled by a password and a user name that is unique to you.

-          we store your Data on secure servers.

9, Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@diamondgolf.co.uk .

10, If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. 

Data retention

11, Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

12, Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

13, You have the following rights in relation to your Data:

A, Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

B, Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

C, Right to erase - the right to request that we delete or remove your Data from our systems.

D, Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

E, Right to data portability - the right to request that we move, copy or transfer your Data.

F, Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

14, To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: sales@diamondgolf.co.uk .

15, If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

16, It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

17, This Website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

18, Diamond Golf International Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Diamond Golf International Ltd.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

19, We may also disclose Data to a prospective purchaser of our business or any part of it.

20, In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

21, You may not transfer any of your rights under this privacy policy to any other person.  We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

22, If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

23, Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

24, This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

25, Diamond Golf International Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Diamond Golf International Ltd by email at sales@diamondgolf.co.uk .

Cookie Policy - What info we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.